Click on the topics below to view possible troubleshooting solutions. If you are still unable to resolve the issue, call technical support at 256-582-5382.

• I get disconnected after sending and receiving email.
• How do I set Local Access, Inc. as my homepage?
• What if I forget my username or password?
• Can I check my email online?
• How do I setup my email?
• What is the Local Access, Inc. access number?
• How is billing handled?
• Do I have to install any software to use Local Acces?
• Does Local Access offer a SPAM filter?
• Does Local Access offer a virus filter?
• What Web Browsers can I use with Local Access?
• Can I use the phone while I'm online?
• What is SPAM?
• What is spyware?
• What is adware?
• What is a firewall? Do I need one?
• Do you support instant messaging?
• How do I setup my email?